The two private detectives allegedly posed as a married couple wanting to join the church. They talked their way into a private confessional at a member's home and recorded potentially embarrassing details from several people there. The investigators were looking into Bill and Leandra Pitts, a Henry County couple who were involved in a car crash and later sued Progressive.
The company's president issued an apology on Progressive's website last week. Progressive has 10 days to request a hearing. Company spokesman Shawn Fergus could not be reached for comment late Thursday.